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      <news:title>How Much of Your Customer Support Can AI Really Resolve? The Best Get About 70%. The Median Is 48%. Here’s the Real Data From 13 Vendors</news:title>
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      <news:publication_date>2026-10-06T14:14:12.300Z</news:publication_date>
      <news:title>Mistral Large 4</news:title>
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      <news:publication_date>2026-10-05T22:12:32.074Z</news:publication_date>
      <news:title>Microsoft and Meta Steer Staff From Anthropic Claude to In-House AI</news:title>
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